How to Increase Customer Trustworthiness through Facebook
When it comes any business enterprise, customer loyalty is an important factor as they can bring in a constant source of profit and revenue. Having loyal customers means those who constantly purchase from your business. According to the customer retention research done by Customer Service Institute, about 65 percent of a company’s business comes from existing or repeat customers. Also, the research points out that it is often economical to market to repeat customers and it can cost five to eight times more to attract the attention of new customer than to keep an existing one.